CASE STUDY
Client stories
How Global Response helps
businesses like you
increase in online sales
0
%
reduction in call burden
0
%
increase in service performance
90
%
More than 200 companies around the world relied on Global Response to deliver outstanding customer engagement results
Our partners were able to:
- Drive customer satisfaction
- Streamline business processes
- Gain key insights from customer data and trends
- Engage state-of-the-art tech solutions
- Reduce customer complaints
- Increase revenue
“We are seeing an increase in existing and repeat customer business. There was a transformation from people contacting customer service with comments like ‘I wanted to get something else and now I never want to do business with you again,’ to now becoming repeat loyal customers thanks to Global Response.”
Dawn Trenson
FILA VP of E-Commerce in North America
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